Kindly go through my article on conflict management.
Peace is not the absence of conflict, it is the ability to handle the conflict by peaceful means
Conflicts are inevitable part of any organization or Human life. They will arise whenever people hold different opinions about a certain task, activities, agenda or idea. At any organization it is important to recognize the conflict. Broadly the conflict can be divided into desirable and undesirable conflict. The most crucial role of leader is to recognize and encourage the desirable conflict and minimize the undesirable conflict.
The intellect, intelligence and personal discretion of leader play a crucial role in conflict management and he should see the view or opinion of person without any prejudice and misconception for the person. Conflict is natural phenomenon in any organization because different people have different life experiences which they bring to an organization. It is important to recognize that different person opinions…
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